Frequently Asked Questions

Established in 2006, PSG Eyewear provides the best prescription safety eyewear with the largest range of frames and lenses in Australia and New Zealand, supported by an extensive network of local optical retailers.

General Safety Eyewear

Forestry, fishing, farming, construction and mining are among the industries often associated with eye injuries. Working with metal (for example, when hammering, grinding or cutting) is one of the most common sources of work-related eye injuries. Other work hazards that frequently result in eye injuries include chemicals (acids, alkalis, e.g. cleaning solutions) and artificial radiation, for example, when welding.

Established in 2006, PSG Eyewear is Australia and New Zealand's largest supplier of certified Prescription Safety Glasses under Standard AS/NZS 1337.6 and manufactured under the ISO 9001 QA system.
Supporting a wide network of local optical retailers, PSG is 100% focused on eye safety and protecting businesses from lost time due to injuries. Offering the largest range of frames and lenses in the Australian and New Zealand markets, PSG provides the highest level of eye protection and the best vision through its partnership with Essilor, the world's number one lens manufacturer.

As a fully owned Division of Essilor (Australia & NZ), PSG supplies lenses from Essilor and Optical Supply of Australia. All of our lenses are made to the highest quality with the best materials currently available on the market. PSG supplies 1.59 index polycarbonate lenses to comply with strict safety compliance and certification standards. More information about our lenses can be found on our website under "About Us"

While the Australian & NZ Standard for prescription eye protection (AS/NZS 1337.6:2012) does not indicate a set replacement time period for prescription safety glasses, they do require regular replacement due to normal wear and tear through usage in the work environment.

  1. General wear and tear.
  2. Change of jobs for the end-user, or an increased area of risk associated with the current job and the current pair are no longer fit for purpose for the work required.
  3. Your eyewear is damaged or has had an impact to the lens or frame.
  4. If your glasses have been exposed to a task that they are not fit for. For example, exposure to heat or chemicals which could compromise the integrity of the product.
  5. Your prescription has changed or you are not seeing as clearly as you did when first receiving your safety eyewear.
  6. Ageing eyewear. As eyewear ages the special hard coating on the lenses may wear, resulting in reduced visual clarity.

The lifespan of personal protective equipment (PPE) is dependent on several factors including, but not limited to:

  • Amount of usage
  • Environmental conditions
  • Exposure to chemicals, including sunscreen
  • Sweat and debris
  • Appropriate duty of care adherence
  • Cleaning
  • Maintenance
  • Appropriate storage
Caring for your prescription safety glasses by following the manufacturer's recommendations for cleaning and storage of the product will increase the longevity of your prescription safety glasses.

PSG offers the following 'PSG Eyewear Inspection Checklist' for users and managers:

  • Clean your PSG spectacles on a daily basis to remove dust and gunk
  • For cleaning, use warm soapy water or specialised lens cleaning spray and a soft cloth (such as the cloth supplied – these need to be washed or replaced regularly). Best practice is to clean your lenses while wet to avoid dust and dirt scratching the lenses
  • Do not use anything other than the suggested items to clean your glasses (such as shirt, rough towel or aloe vera tissues)
  • Avoid the use of any substance such as acetone likely to damage the spectacles
  • Commonly used substances, including sunscreens, are known to degrade some eye protector materials. Contact with such substances should be avoided or regularly cleaned off the spectacles after use
  • Keep your PSG Safety glasses in the supplied case when not in use
  • PSG safety glasses should not be left unworn under direct sunlight for extended periods of time, such as in vehicles
  • If the PSG safety glasses present any crack, scratch or structural damage, they must be replaced

With regards to safety the coatings that can be applied are:

  • Clear
  • Polarised (Grey Only)
  • Laminated tint (85% Grey only)
  • Transitions® Signature® GEN8™ (Grey only)

To process any prescription glasses order, PSG requires the information from a recent full prescription, and additional information including the Pupillary Distance (PD).

If a customer feels that the product is defective in any way then it can be returned to their ordering Optometrist for an initial assessment. If deemed appropriate for further review then the Optometrist can send the product back to the PSG Customer Service team who will arrange a laboratory assessment. PSG will not accept a custom prescription order that is returned due to an error in judgement on the part of the customer. Click here to read more on the Warranty policy

PSG prescription lenses are marked with the following letters to identify certification to the AS/NZS 1337.6 prescription Standards:

Low Impact:

  • eRIO (outdoor untinted)
  • eRI13 (non reacted and reacted)
  • eRI3 (outdoor tinted)

Medium Impact:

  • eRIO (outdoor untinted)
  • eRI13 (non reacted and reacted)
  • eRI3 (outdoor tinted)

The PSG prescription safety glass range can be used for other activities such as sports and recreation. There is a very good selection of frames that meet the modern needs of fashion and function for all genders.

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